Telehealth Instructions

Need Help? Call 412-831-9320

Connect to our OMSC telehealth meeting from home!

Join from a Mac or Windows computer

  1. Download and install the Zoom app from https://securetelehealth.com/downloads
  2. At the scheduled time, open the app and Click “Join a meeting”.
  3. Type 365-995-9539 for the meeting ID and click “Join”.
  4. When prompted, click “Join with Video”. Stay there until your doctor lets you in.
  5. When the provider lets you in, you should see yourself and your provider on camera.
  6. Click the green button “Join audio conference by computer”.
  7. When you are done with the session, click “Leave Meeting” in the lower right corner, or just close the program.

*If you join the doctor/provider you will get a different message that says, “Waiting for the Host to start the meeting”. Wait there. Do not sign in. You will be brought into the meeting when the doctor/provider joins.

Join using iPhone/iPad or Android

  1. Go to the app store and search for and install “Zoom Cloud Meetings”.
  2. Tap the cloud next to “Zoom Cloud Meetings” and allow the app to install.
  3. Open Zoom, then choose “Join a Meeting”.
  4. Type 365-995-9539 for the meeting ID, enter your name, and tap “Join”.
  5. Allow Camera Access when prompted, and then click “Join with Video This will put you in the waiting room. Wait there until your doctor admits you into the meeting.
  6. Allow the app to use your Microphone.
  7. You may choose “Don’t Allow” when asked if you want Zoom to send you notifications.
  8. When the provider lets you in, you should see yourself and your provider on camera.
  9. Be sure to allow the app to join audio. Apple Users click “Click Using Internet Audio”. Android users must tap the white box “Call Via Device Audio”.
  10. When you are done with the session, click “Leave Meeting” in the lower right corner, or just close the program.

*If you join the doctor/provider you will get a different message that says, “Waiting for the Host to start the meeting”. Wait there. Do not sign in. You will be brought into the meeting when the doctor/provider joins.

Optional Use of URL

In either case, once the program or app is already installed, a user can click this URL and join the meeting: https://securetelehealth.zoom.us/j/3659959539